Inviting people
On this page
An invitation is a link. You make one for an email address, pick the role the person joins on, and send them the link yourself.
The invitation is a link, not an email
Making an invitation
WhereDashboard, Team
- On the team page (opens in a new tab), in the Invite a teammate panel, type the email address. Capital letters make no difference.
- Pick the role. It starts on Editor.
- Press Create invite link. The link appears under the form as Invite created. Share this link:, with a Copy button beside it.
- Send the link to the person.
If you lose the link, it is on the Pending invites list behind the Copy button for as long as the invitation is open. Anybody with the link, signed in on that address, can join.
Who may invite, and who may revoke
The owner and an admin hold all three. An editor and a viewer hold only team:read. A role you built yourself holds whichever you ticked. See Roles and what each one may do and Custom roles.
Choosing their role
| Role | What they arrive able to do |
|---|---|
| Admin | Runs the workspace day to day: edits and publishes the manual, manages assets, the team and settings. |
| Editor | Builds the brand manual and manages assets, but does not manage the team or settings. |
| Viewer | Read only access to the manual and assets. |
Custom roles are in the same dropdown, under the built in ones, listed by their own names. You can invite somebody straight into one.
Owner is not in the list: that seat is moved rather than handed out. See Handing a brand over. The role you pick is not fixed, and anybody with team:manage can change it later from the member list.
How long an invitation lasts
7 days. The team page lists every unaccepted invitation under Pending invites with the address, the role, and either Expires with the date or Expired in red.
- An expired link shows This invite is no longer valid.
- Expired invitations stay on the list until you revoke them or invite the address again.
- An expired invitation stops counting against your seat limit.
Accepting the invitation
Opening the link while signed in with the invited address shows Join with the brand name, the role you were invited as, and one button: Accept invite. Pressing it adds you to the brand on that role, makes that brand your current one, and lands you on the dashboard. The link cannot be used a second time.
Without an account yet
If you are not signed in, the page says Log in or sign up with and the invited address, then offers Log in and Create account. Both bring you back to the invitation afterwards.
- Signing up also creates a brand of your own, with its own starter manual. Joining somebody else's brand does not replace it: you will have two brands and a switcher between them.
- If new sign ups are closed, a live invitation still lets that one address register. Any other address is refused.
Signed in as somebody else
An invitation belongs to one address. Open the link signed in as a different one and the page says You are signed in with a different email than the invite, names the invited address, and asks you to Sign out and open this link with the invited address. There is no Accept invite button.
Resending and correcting
Invite the same address again. The pending invitation is refreshed, not duplicated:
- You get a new link. Any link you sent before stops working, so send the new one.
- A new expiry, 7 days from now.
- The role is replaced by whatever the form says this time. This is how you correct a role you picked wrongly.
- No new seat is taken, so this works even at your member limit.
Revoking
Press Revoke on the pending invitation and confirm with Revoke invite. The link stops working and shows This invite is no longer valid, and the seat it was holding is free again. You can invite the person again at any time.
Revoking does not touch anybody who has already accepted. Removing a member is the Remove button on the member list.
When the plan runs out of seats
Your brand may hold a fixed number of people, the owner included. Members and live invitations both count, so an invitation reserves a seat while it waits.
| Plan | People per brand |
|---|---|
| Free | 3 |
| Pro | 15 |
| Business | 100 |
At the limit the form refuses with your plan name and the number, creates nothing, and offers an upgrade beside the message. Four ways past it:
- Revoke a pending invitation, which frees its seat at once.
- Let one expire.
- Remove somebody from the member list.
- Upgrade, which takes effect at once.
Whose plan is counted
Messages you can see
If a custom role is deleted before they accept
They still join, on Viewer. Nobody is refused at the door, and anybody with team:manage can put them on the right role afterwards.
What is recorded
Every invitation appears in the activity log under Team, with who sent it, the address, and the role. See Activity, versions and restoring.
Still stuck? Write to hello@stylehub.cloud and say which page you were on.